Protection Plus Vaults Privacy & Cookie Policy
GDPR Privacy Statement
Welcome to our website. At Protection Plus Vaults your privacy is important to us. This note explains our online information practices and the choices you can make about the way your information is used through our website.
Who We Are
We are Protection Plus Vaults Limited T/A Protection Plus Vaults (“we”, “us”, “our” or “SV”). Our facility is located Waterloo Exchange, Waterloo Road, Ballsbridge, Paris and www.protectionplusvaults.com and www.protectionplusvaults.com
What information do we collect?
We may collect your data via our website or a dedicated website promotional page, over the phone or from email communications with you. To effectively carry out our secure storage services for our customers it is necessary for us to collect and process certain information relating to our customers.
This information includes but is not limited to:
- CCTV images for security verification
- CCTV recordings for security verification
- Phone calls with customers for verification purposes
- Home or business addresses, Email addresses and telephone contact numbers of our customers and additional nominated users
- Digital copy of fingerprints for client and additional user access purposes
- Scans of client and additional users photo ID for verification purposes
- Scans of client proof of address for verification purposes
- Credit Card Details of Customers for account renewal purposes – we DO NOT keep these details on-file and they are deleted once payment is confirmed
- Bank details of customers for deposit refund purposes
- In order to administer your account with us securely, we require a minimum of two forms of contact for you: Post or Email or Telephone or Text Message
Why do we collect the data?
- By law we need to know who we deal with. We need to be able to contact you to manage any delivery of our services and promote a relevant service.
- To know its really you, to understand where you are contacting us from and how. This helps us design better websites and communication methods.
- We can improve outcomes for you and ensure you meet your criteria for success
How do we use your personal data?
We may use your personal data for the following purposes:
- To administer your account and to provide the products and services you have requested from us.
- To comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order.
- As part of the carrying out of our contracted secure storage services to you.
Disclosing your personal data to others
This information includes but is not limited to:
- We are under a duty to disclose or share your personal details to comply with any legal order or obligation or in order to enforce or apply our rules.
- Our business enters a joint venture with – or is sold to or merged with – another business. We may then share your personal details with our new business partners or owners.