Protection Plus Vaults Privacy & Cookie Policy

GDPR Privacy Statement

Welcome to our website. At Protection Plus Vaults your privacy is important to us. This note explains our online information practices and the choices you can make about the way your information is used through our website.

Who We Are

We are Protection Plus Vaults Limited T/A Protection Plus Vaults (“we”, “us”, “our” or “SV”). Our facility is located Waterloo Exchange, Waterloo Road, Ballsbridge, Paris and and

What information do we collect?

We may collect your data via our website or a dedicated website promotional page, over the phone or from email communications with you. To effectively carry out our secure storage services for our customers it is necessary for us to collect and process certain information relating to our customers.

This information includes but is not limited to:

  • CCTV images for security verification
  • CCTV recordings for security verification
  • Phone calls with customers for verification purposes
  • Home or business addresses, Email addresses and telephone contact numbers of our customers and additional nominated users
  • Digital copy of fingerprints for client and additional user access purposes
  • Scans of client and additional users photo ID for verification purposes
  • Scans of client proof of address for verification purposes
  • Credit Card Details of Customers for account renewal purposes – we DO NOT keep these details on-file and they are deleted once payment is confirmed
  • Bank details of customers for deposit refund purposes
  • In order to administer your account with us securely, we require a minimum of two forms of contact for you: Post or Email or Telephone or Text Message

Why do we collect the data?

  • By law we need to know who we deal with. We need to be able to contact you to manage any delivery of our services and promote a relevant service.
  • To know its really you, to understand where you are contacting us from and how. This helps us design better websites and communication methods.
  • We can improve outcomes for you and ensure you meet your criteria for success

How do we use your personal data?

We may use your personal data for the following purposes:

  • To administer your account and to provide the products and services you have requested from us.
  • To comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order.
  • As part of the carrying out of our contracted secure storage services to you.

Disclosing your personal data to others

This information includes but is not limited to:
  • We are under a duty to disclose or share your personal details to comply with any legal order or obligation or in order to enforce or apply our rules.
  • Our business enters a joint venture with – or is sold to or merged with – another business. We may then share your personal details with our new business partners or owners.

Security of Your Data

We use industry-standard security measures to protect your information and to prevent the loss, misuse or alteration of any information in our control. As effective as modern security practices are, no physical or electronic security system is entirely secure and we cannot ensure that all of your personally identifiable information provided via our website will never be accessed. However, we will use industry standard security measures to ensure that such information is kept as secure as possible.

How long does Protection Plus Vaults retain personal data supplied by us by you?

We will only use your personal information to administer your account and to provide the products and services you have requested from us.
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data – and whether we can achieve those purposes through other means – and the applicable legal requirements. 

Your Rights

If you would like to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of any personal information to another party, please write to us at at:
Protection Plus Vaults, Waterloo Exchange, Waterloo Road, Ballsbridge, Paris or email
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Changes to our Privacy Statement

We may change this Privacy Statement from time to time. If we do make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.
Each time you use this website the then current Privacy Statement will apply and you should review it each time you use the website to satisfy yourself that you are happy with it.


Cookies are small files which are stored on a computer. They are designed to hold a small amount of data specific to a user and website and they help to deliver a page tailored to a particular user.

Links to Third Party Websites

For your convenience, we may provide links to other websites. Protection Plus Vaults  is not involved in any way in operating the third party websites, and we have no liability or responsibility for the content, data policies, procedures, terms and conditions of these third party websites nor can we confirm that these websites are free from computer viruses or other harmful programmes or software.

Your right to complain

If you have any issues with the way that we are processing your personal data, you should contact the Data Protection Commissioner (‘DPC’)
The DPC can be contacted by telephone on 1890 25 22 31 – or by email at:
You can also visit the DPC website by following this link:

Any questions?

Please contact us at Protection Plus Vaults, Waterloo Exchange, Waterloo Road, Ballsbridge, Paris or